We all have been in a situation where someone is really angry and giving that person time to explain his point is crucial. Definitely at first, it is even hard for you to stop speaking and listen without putting up solution to the problem. We would suggest you that if, next time you are in such a situation in which someone is continuously arguing, wait for complete three seconds and just let the other person complete his or her sentence.
This provides a chance to the other person to keep on talking, and if you are patiently listening to the person carefully, you will have a better understanding of what the problem is about. In such a situation you gain a lot of respect and remove all the tension by just listening and avoiding unnecessary argument.
According to some leaders it is very important to build a respectful relationship with your seniors, subordinates, and colleagues by respecting them and by making them feel valued in the organization. Before getting indulged into any kind of argument the best thing you can do to start is close your mouth and open your ears. There are different types of active listening – appreciative listening, supportive listening, relational listening, informational listening, etc.
We should never take listening for granted. We all dislike having argument, but it completely depends on a mistaken view of arguments that usually creates problem for our social and personal lives.
If you see a normal conversation as a competition or fight, you can win it by cheating as long as you are not caught. You will be really very happy by convincing other people around you with bad arguments. You would not even mind while interrupting their point. You would call out their opinions, stupid, crazy, or joke about how ignorant they are, etc. Not even one of these tricks will help you to understand them, their view or the problem which parts you away, but they can help you win — in one way that is by listening to you ill the end.
People oriented listeners are always interested in listening to the message delivered to them and learn from it how the speaker thinks and how they feel about message which they are delivering. Exactly, while being in an argument and to win it is important to stay attentive to the speaker that to the message. If you
prepare yourself to be such a listener, you will better understand the problem and will solve the problem effectively. You can avoid unnecessary arguments by becoming a good listener and that can be done by indulging yourself into several listening skill activities.
Listening is one such underrated skill that most managers and group leaders need to develop and use it as much as possible. Listening skill plays a great role while having a discussion, argument, conflict in opinion, or while finalizing development management. Listening skill enhance critical thinking skills as well as problem solving skills.
While observing highly qualified and effective managers it is noticed that they are good listeners. They are seen actively listening to everyone around them or people in their teams to check perspective as well as involvement on a situation problem. This helps to create perfect feedback. Managers who turn themselves into good listeners often achieve targets through finding best solutions to the problems they meet in the workplace. This all helps to stay away from arguments as well as enhance chances to win an argument, if ever such a situation happens in future.
